Help & Support
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Quick Help
Getting Started
Learn the basics and set up your first integration
Integrations
Connect Azure DevOps and Jira to your workspace
AI Features
Master AI-powered work item analysis and breakdown
Troubleshooting
Fix common issues and resolve problems
Frequently Asked Questions
How do I connect my Azure DevOps account?
To connect your Azure DevOps account:
- Go to your Profile settings
- Click on "Configure" next to Azure DevOps
- Enter your Personal Access Token (PAT)
- Select your organization and project
- Click "Save" to complete the setup
What AI models are supported?
We support multiple AI models:
- Claude 3 Opus - Most powerful, best for complex analysis
- Claude 3 Sonnet - Balanced performance and speed
- Claude 3 Haiku - Fastest, good for simple tasks
- GPT-4 - Alternative option with similar capabilities
How does the sync feature work?
Our sync feature keeps your data up-to-date:
- Manual Sync - Click sync when you want fresh data
- Scheduled Sync - Automatic updates every 15-60 minutes
- Real-time Sync - Instant updates via webhooks (Enterprise only)
Can I export my data?
Yes! You can export your data in several ways:
- Go to Settings → Data & Privacy
- Click "Export Data" to download all your information
- Data is exported as JSON format
- Includes work items, AI analyses, and settings
Contact Support
Live Chat
Chat with our support team in real-time
Documentation
API Reference
Complete API documentation and examples
User Guide
Comprehensive guide to all features
Video Tutorials
Step-by-step video guides
Changelog
Latest updates and new features