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Find answers to common questions, explore guides, and learn how to get the most out of AJAIA.

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Getting Started

AJAIA (ADO Jira AI Assistant) is an AI-powered productivity tool that helps development teams work smarter with Azure DevOps and Jira. It uses Claude AI to automatically break down epics into user stories, features, and tasks, syncs work items between platforms, and provides intelligent insights to accelerate your workflow.

Click "Get Started Free" on our homepage and fill out the registration form with your email and password. You'll receive a verification email to confirm your account. Once verified, you can log in and start your 7-day free trial with full access to all features.

Your 7-day free trial includes full access to all AJAIA features including AI-powered epic breakdown, work item sync, the desktop app, and up to 25 AI analyses. No feature restrictions during the trial period.

Yes, a payment method is required to start your trial. You won't be charged during the 7-day trial period. You can cancel anytime before the trial ends to avoid being charged.

Features & Usage

AJAIA uses Claude AI to analyze your epic description and automatically generate a complete work breakdown structure. It creates user stories, features, tasks, and even test cases with Gherkin scenarios. You can review, edit, and customize the generated items before pushing them to Azure DevOps or Jira.

Yes! AJAIA is designed to work with both platforms. You can connect to Azure DevOps, Jira, or both simultaneously. This is especially useful for teams that need to sync work items between the two platforms or are migrating from one to the other.

MCP (Model Context Protocol) integration allows you to connect AJAIA directly to AI coding assistants like Claude Desktop, VS Code with Copilot, and Cursor. This enables your AI assistant to access your work items, create tasks, and update project status directly from your IDE without context switching.

The Azure DevOps Extension brings AJAIA's AI-powered epic breakdown directly into your Azure DevOps interface. With one click from any work item, you can generate a complete breakdown without leaving Azure DevOps. It includes a free tier (2 breakdowns/month) and a premium subscription for unlimited usage.

Account & Billing

Log in to your AJAIA account and navigate to Settings > Subscription. Choose your desired plan and complete the payment process. Your new plan benefits will be available immediately.

Yes, you can cancel your subscription at any time from Settings > Subscription. Your access will continue until the end of your current billing period. We don't offer prorated refunds for partial months.

We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment processor, Stripe. For Enterprise plans, we can also arrange invoicing and purchase orders.

Troubleshooting

Make sure you've entered the correct organization URL and Personal Access Token (PAT). Your PAT needs the following scopes: Work Items (Read & Write), Project (Read). Check that your PAT hasn't expired. See our Azure DevOps integration guide for detailed setup instructions.

Complex epics with detailed descriptions may take 30-60 seconds to process. If the breakdown is taking longer than 2 minutes, try refreshing the page and starting again. Large epics may need to be broken down in stages for best results.

Try these steps: 1) Make sure you have the latest version installed from our download page. 2) On Windows, right-click and "Run as Administrator" for the first launch. 3) Check that your firewall isn't blocking the app. 4) Try reinstalling the application.

Still need help?

Our support team is ready to assist you. Existing users can contact support directly.